Claro Enterprise Solutions is seeking an experienced and dynamic Product Manager to lead the development, integration, and commercialization of in-house and partner software solutions, including a CPQ (Configure, Price, Quote) application, vertical industry platforms, and a Generative AI practice. This individual will own the end-to-end product lifecycle, define the go-to-market strategy, and work cross-functionally to deliver innovative solutions that drive effectiveness and enhance business processes for mid-sized companies in the US market.

General Responsibilities:

Product Strategy & Market Analysis
• Analyze market opportunities and identify high-potential market segments and industries.
• Define the product vision and roadmap, aligned with Claro Enterprise Solutions’ strategic goals.
• Stay informed about industry trends, competitive landscape, and emerging technologies.

Product Development & Management
• Lead the development and integration of in-house and partner software products.
• Collaborate with engineering, operations, and design teams to ensure seamless product implementation.
• Define and design use cases for Generative AI applications that add measurable value to customer processes.
• Drive prioritization of product features, enhancements, and updates based on customer needs and market demands.

Go-to-Market Strategy
• Develop and execute go-to-market strategies, including pricing, packaging, and launch plans.
• Partner with product marketing to define collateral, campaigns, and educational materials.
• Create and present business cases to senior leadership and stakeholders.

Process Standardization & Enablement
• Collaborate with the product operations team to standardize processes, documentation, and procedures.
• Ensure internal systems and processes effectively support the deployment and management of software products.

Customer Focus
• Engage with customers and industry stakeholders to gather feedback and validate product strategies.
• Act as the product champion internally and externally, driving alignment and enthusiasm.

Specific Responsibilities:

• Lead the development of AI-driven use cases and potentially AI agents for enhancing business processes.
• Manage partnerships with platform providers for vertical industries, ensuring product integration and differentiation.
• Research and recommend pricing strategies that balance value and competitiveness.
• Drive the creation of marketing campaigns and materials in collaboration with marketing teams.
• Work closely with the sales team to align product positioning with customer needs and competitive insights.
• Monitor product performance, gather metrics, and optimize products post-launch.

Education

• Bachelor's Degree Engineering / Computer Science or related subject area (REQUIRED)
• Master's Degree MBA, engineering or Information Systems (PREFERRED)

Skills

4-6 years product management role for the US Market.
4-6 years U.S. product management experience in developing technology products and solutions, ideally in both mid-market and enterprise markets
4-6 years Experience defining product strategy and product roadmaps.
1-3 years Proven track record in launching software products in the B2B market, preferably targeting mid-sized businesses.
1-3 years Experience working with CPQ applications, SaaS platforms, or AI-based solutions is highly desirable.
1-3 years Outstanding collaboration skills, including the ability to work successfully within multi-disciplinary, matrixed teams to agreed specifications.
1-3 years Demonstrated success in market analysis, product positioning, and go-to-market strategy development.
1-3 years Experience managing cross-functional teams and external partnerships.
7-9 years Experience delivering and executing product security processes, standards, best practices, and tools.
1-3 years Familiarity with Generative AI, machine learning, and their business applications.
4-6 years Strong understanding of SaaS platforms, APIs, and software integration.
4-6 years Outstanding presentation and communication skills.
4-6 years Be proficient in assessing options (e.g., risk, performance, cost-benefit) and informing decision-makers with persuasive visualizations based upon assessment outputs.
4-6 years Must be able to read and comprehend technical reports.
4-6 years Highly organized and resourceful

Language

• English
• Spanish is a plus

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.