Cybersecurity Product Manager – Managed Security Services

Location: [Remote / Hybrid]

Type: Full‑time

We’re looking for a Cybersecurity Product Manager to help define, evolve, and scale our managed security offerings — including MDR, SOC services, endpoint security, vulnerability management, and Zero Trust–aligned solutions.

This role is ideal for a product manager who has worked close to cybersecurity operations and wants to own outcomes across customer value, service delivery, and go‑to‑market execution.

• Product Ownership & Strategy

  • Own the product roadmap for managed cybersecurity services (e.g., MDR, SOC services, endpoint security, vulnerability management)
  • Translate customer, market, and operational insights into prioritized product initiatives
  • Balance scalability, security efficacy, and cost‑to‑deliver when making product decisions

  Customer & Market Insight

  • Engage directly with customers and internal teams to understand pain points across the full lifecycle (pre‑sales → onboarding → run → expansion)
  • Monitor competitive dynamics, mid‑market trends, and compliance drivers to ensure strong product‑market fit

  GTM & Revenue Enablement

  • Partner with Sales and Marketing to support product positioning, value propositions, and sales enablement
  • Contribute to outcome‑based narratives and product differentiation for customer conversations
  • Support key deals by providing product expertise and security context

  Service & Operational Alignment

  • Work closely with SOC, Security Operations, and Delivery teams to align:
  • Service scope and boundaries
  • SLAs, KPIs, and onboarding workflows
  • Partner with Finance and Customer Success to support retention, expansion, and scalable delivery

  Technical Collaboration (Product‑Level, Not Engineering)

  • Collaborate with security engineers, SOC leaders, and vendors on:
  • Tool evaluations and product integrations
  • Proofs of concept and capability assessments
  • Enhancements to detection, response, and automation workflows
  • Stay current on emerging security capabilities (MDR/XDR, automation, cloud security, AI‑driven detection)

   

What We’re Looking For (Must‑Have)

• Experience owning or helping own cybersecurity products or managed security services
• Background working closely with security operations, SOC, MDR/XDR, or incident response teams
• Product management experience including roadmap ownership and cross‑functional delivery
• Ability to translate technical security concepts into product decisions and business value
• Familiarity with U.S. mid‑market security buyers, constraints, and buying patterns

Nice to Have (Not Required)

• Experience in an MSSP, MDR provider, or SOCaaS environment
• Exposure to endpoint security, Zero Trust concepts, vulnerability management, or cloud security
• Experience supporting GTM activities (sales enablement, positioning, competitive insights)
• Familiarity with common security frameworks or compliance drivers (e.g., NIST, HIPAA, PCI)

How to Think About “Hands‑On”

This role is hands‑on at the product and service level — evaluating tools, shaping workflows, validating capabilities, and partnering deeply with security teams.

It does not require performing day‑to‑day SOC analyst or incident responder duties.

Why This Role

• High‑impact ownership of customer‑facing security services
• Direct collaboration with security practitioners, product leaders, and go‑to‑market teams
• Opportunity to shape how security outcomes are delivered at scale

What we offer

• Competitive compensation (base + bonus)
• Medical, Dental, Vision
• 401(k) with company match
• Tuition reimbursement and professional development
• 16 paid holidays, 15 PTO days, and 7 sick days
• A collaborative, inclusive culture that values ownership and impact

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.