What You’ll Work On

• Support the development of an AI solution that allows users to ask business questions using natural language (English and Spanish)
• Assist with connecting and querying service inventory and billing/order databases
• Contribute to chatbot development capable of answering basic operational and service questions
• Collaborate with technical and non‑technical stakeholders across the business
• Document solution requirements, data sources, and technical considerations

Expected Outcomes by the End of the Internship

• Documented understanding of current data sources and processes
• Contributions to an AI agent capable of answering basic service and billing questions
• Clearly documented solution approach and initial proof‑of‑concept support

Required for all internships

• Currently enrolled in an accredited college or university with at least two (2) completed years of coursework (junior standing or above). 

• Pursuing a degree in cybersecurity, computer science, information technology, engineering, or a related field (for technical roles). Business, communications, or related fields may qualify for non-technical roles (e.g., marketing, operations).

• Minimum cumulative GPA of 3.0 on a 4.0 scale (or equivalent).

• Legally authorized to work in the applicable jurisdiction for the full 10-week duration.

• Able to pass a background check and drug screen appropriate for a cybersecurity firm.

Role Specific Requirement

• Currently pursuing a degree in Computer Science, Data Science, Engineering, or a related technical field

• Coursework or foundational knowledge in:
  • Python programming
  • SQL and database fundamentals
  • Data modeling and schema design
  • NLP or LLM concepts